route companion

Stop building your pet care routes by hand.

Route Companion takes the visits you already have in Time To Pet and builds the day: who goes where, in what order, and why. It knows about arrival windows, medication visits, key holders, group hikes, sitters in training, and the client who will only have Rachel. You open a page on your computer or phone, press a button, and the day is there.

This is for businesses running on Time To Pet. If you schedule somewhere else, or on paper, this is not for you yet. It is also not a scheduling app:
Time To Pet stays where your visits and your clients live. Route Companion is the part that decides who drives where, which Time To Pet does not do.

DIY - $599
Concierge - $1199
Implementation - $2099

how it works

  1. starts from the day you already have

    Paste Time To Pet's Daily Summary for today or any day ahead, even one with no sitters assigned yet, and you see it exactly as booked. moreless

    Pin what should stay, whether that's one visit, one sitter's day or everything. Then reroute: fewest changes, best routes, or compare the two first. A before-and-after card tells you the driving saved and the changes to make in Time To Pet. Arrival windows are respected: 7 to 9 am means anywhere in that window, and a meet and greet stays at its exact time.

  2. knows who can go

    Skills, medication and injection training, sitters who only do certain services, clients who exclude someone, and clients who need a familiar face. moreless

    You decide which of your Time To Pet flags count as skills. Set a rule once and every day after respects it.

  3. handles real people

    Time off or availability from Time To Pet, including weekly time off and any break in the middle of a shift. moreless

    Someone marked out mid-morning due to car issues, or working on their day off after all, is one tap. Trainees can ride with a different mentor each day if that is how you train, and a sitter who changes their name keeps their history.

  4. tells you exactly what to change in Time To Pet

    Every visit that moved to a different sitter, or outside the time Time To Pet has booked, is listed. moreless

    You can copy each one and tick it off as you go. It never changes anything in your Time To Pet account.

  5. checks new requests

    Paste a request in and see where each visit fits before you approve it. moreless

    Nothing is booked for you. Reading Time To Pet's request emails by itself comes in an update after launch.

  6. looks ahead

    Every upcoming day with visits: what it would change and how much driving that saves. moreless

    It also points out when one sitter is carrying the day. Nothing moves until you say so.

  7. reports that answer real questions

    Route Companion presents a scorecard on your phone, plus reports on what a client is worth, what a route costs and who is overloaded. moreless

    They also show which clients have gone quiet, what training rides cost you, and what to change first. Bring in your last two years of visits on day one and the money reports work from your first morning.

what it does

Every feature is in every setup. The setup you choose decides who puts it in place.

  • Days nobody is assigned to yetPaste a day ahead with no sitters on it yet and it plans the whole day for you, with who goes where and in what order.
  • Overnights, pet taxi and keysPlanned as real stops, not left for you to fit in.
  • Reroute several days at oncePick the days on a calendar and replan them together.
  • Reroutes by itself at 5 AMFewest changes, and only if you turn it on. Anything it moves goes on your list for Time To Pet.
  • Group hikesMeeting points, recurring dates and destinations you can change.
  • Hours, limits and breaksSet per sitter, with weekly hour limits so you catch anyone about to go over.
  • On your home screenAdd the route page to your phone like an app, or open it on your computer. Adding a password is optional.
  • Overnight importReads Time To Pet's nightly Dropbox backup: new clients and pets, medication notes, moved addresses, keys.
  • One map, one color per sitterReal road lines, with one sitter's route lit up when you tap them.
  • First visits to a homeOptionally require a sitter who has met the client, or send one along, or just flag it.
See everything it does

Planning the day

  • Starts from your day as bookedPaste the Daily Summary and see the day as Time To Pet booked it. Pin one visit, a sitter's day, ticked visits or all, then Reroute: fewest changes, best routes, or compare the two first. A before-and-after card shows the driving before and after, the visits placed, and the changes to make in Time To Pet.
  • Reroutes before you wake up, if you want itOff unless you turn it on, so each day shows as Time To Pet booked it. On, today gets the fewest-changes reroute around 5 a.m., and anything it moves is on your list to change in Time To Pet.
  • A morning briefA short note arrives each morning by email or in your chat channel: what needs you today, tomorrow's busiest two hours and who is off, one number, and anything that has stopped working. A clean day is a few lines.
  • Looks ahead for youThe same morning run checks the coming days and says in one line when one needs a decision.
  • Follows Time To Pet until you rerouteA day nobody rerouted shows as Time To Pet has it booked. Once you reroute it, it stays put: a new booking is fitted in only where nobody else's time moves by more than ten minutes; anything else waits for Reroute.
  • Reroute several days at oncePick the days on a calendar and replan them together.
  • Tap a visit to see whyEvery visit says why it went to that sitter.
  • One map, one color per sitterReal road lines, with one sitter's route highlighted when you tap them.
  • Overnights, pet taxi and keysOvernight arrivals and departures, pick-ups and drop-offs, and key hand-offs are planned as real stops.

When the day changes

  • A sitter calls outTick what they already did, and their remaining visits spread across everyone else.
  • Pin a visit to a sitterIt stays with them through every reroute.
  • Move, add or cancel from your phoneCancelling reminds you to cancel in Time To Pet too.
  • A visit nobody can fitSee every sitter with what it would cost them, then decide.
  • Tell the teamEmail just the sitters whose day changed, or everyone.
  • Changed in Time To Pet?Paste changes (keeps your plan) brings in changed visits, or paste a request to see where it fits. Nothing is booked.
  • Working todayOff in Time To Pet but working after all? One tap puts them back on.

Staying current with Time To Pet

  • Overnight, by itselfReads Time To Pet's nightly Dropbox backup: new clients and pets, medication notes, moved addresses, keys.
  • During the day, in under a minutePaste your Daily Summary to bring in today's changes and arrival windows. A whole week at once works too.
  • No Dropbox? No problemChoose the week's visits file from Time To Pet instead.
  • Cleans up after itselfDuplicates, moved bookings and cancellations are sorted out on every import.
  • Never touches Time To PetIt hands you a short list of changes to make there. It cannot write to your account.
  • Requests from your clientsPaste a request in and see where each visit fits before you approve it. Reading Time To Pet's request emails by itself comes in an update after launch.

Your team

  • Brought in from Time To PetSitters marked inactive there stop getting visits here.
  • Time off and who's workingPaste it from Time To Pet, or tap the week grid. Save a usual week.
  • Hours, visit limits and breaks per sitter
  • Trainees ride alongA trainee shadows a mentor for the day, and the mentor can change daily.
  • First visits to a homeChoose whether a sitter who has met the client is required, sent along with them, or just flagged.
  • Preferred and do-not-schedule sittersTaken from Time To Pet on every import.
  • Rename a sitterTheir history, clients and keys follow the new name.
  • Staff FlagsTime To Pet's staff flags become skills: type the skill next to a flag once.

Special rules

Meds, skills and weekly hour limits come from the setup questions; group hikes and zones are set in the spreadsheet. In Concierge and Implementation I set them all for you.

  • Medication and injectionsMedication keeps the timing window the pet needs. Every Sitter Gives Medication is one switch; injections are their own skill and go only to trained sitters.
  • Skills per serviceLarge dogs, cats only, anything you define: only sitters with the skill get the visit.
  • Group hikesMeeting points, recurring dates and destinations you can change.
  • Weekly hour limitsSee hours so far this week and catch anyone about to go over.
  • Zones for big teamsA large or busy day is split into areas and routed side by side.

Clients

  • Matched by emailA new pet, a move or a married name does not make a duplicate client, because clients are matched by email.
  • Addresses to map pins in one tap
  • Name changes keep their history
  • Your Time To Pet flags on the cardsChoose which ones show on the route page.

Setup and everyday use

  • Set up from your phoneAfter about an hour on a computer, a 17-step Set up screen you can finish from your phone. Day to day happens on the page, reports included; the spreadsheet is for a report over a period you pick, hike groups and zones, and the monthly requests import.
  • Check My DataEvery problem sorted into errors, warnings and notes, each saying what to do.
  • On your home screenAdd the route page to your phone like an app, or open it on your computer. Adding a password is optional.
  • Your name, logo and colors on the route page
  • Miles or kilometersPostal codes in Canada, the UK and Australia work too.
  • Updates without pastingAfter a one-time switch-on (about 15 minutes), new versions install from your spreadsheet (Check for Updates, then Yes); your data and link stay the same.
Reports

24 reports that answer real questions.

Your scorecard opens first, and you choose what shows on it: hide any number, pin up to six to the top. All 24 reports open on your phone or your computer. Each one says what it measures, where the numbers come from and what to do with it.

Money

  • What the Work Costs
  • Which Clients Make Money
  • Client Spend
  • Lifetime Spend
  • Spend by Period

Clients

  • How Often Clients Book
  • Clients Gone Quiet
  • How Long Clients Stay

Your team

  • Staff Utilisation
  • Busy and Quiet Seasons
  • Who Is Irreplaceable?
  • What Training Costs
  • Do I Need to Hire?
  • Call-Out Coverage

Driving

  • Drive Time
  • What Do Key Runs Cost?

Day to day

  • Same-Day Changes
  • What Changed Since Last Look
  • Who Needs a Key?

The business

  • What This Has Saved You
  • Getting Out Of The Field
  • What Should I Change?
  • Your Year
  • Am I Growing?

What you need

  • Time To PetRoute Companion reads from it and never changes it.
  • A Google accountIt runs in your own Google Sheet, so your data stays yours.
  • A Google Maps keyOn your own account. Route Companion stays inside Google's free monthly allowance on its own unless you set a budget, and the guide shows you how to set a budget alert.
  • Dropbox, if you want the nightly importTime To Pet backs up to it. Without it, you bring in the week's visits file instead.

what it saves you

Three short steps to see what it saves you.

Step 1 of 3

your schedule

The time you spend building the week.

Building the week's schedule
hrs
hrs
Your business
$
wks

  • more than one time to pet account

    Route Companion works one Time To Pet account at a time. Several locations inside one account are one setup and one price.

    If you run more than one Time To Pet account:

    • DIY still covers them all for $599.
    • Concierge is $299 more for each extra account.
    • Implementation is $499 more for each extra account, and one go-live morning covers them all.

  • payment

    • DIY and Concierge are paid in full when you buy.
    • Implementation: a $100 deposit holds your spot, and you pay the rest when I start your build. Until then you can have a full refund, deposit included.
    • Prices are before sales tax. Buyers in Wisconsin pay Wisconsin sales tax.
    • Questions? Email info@everjade.store.

  • when it is ready

    • DIY: right away. Everything is in your order email.
    • Concierge: ready within 30 days of your intake form while launch orders come in, and within 10 working days after that.
    • Implementation: when you pay the deposit, you pick your first live morning from my calendar.

  • google maps info

    You use your own Google Maps key, and Route Companion never spends past Google's free monthly allowance unless you set a Monthly Google Budget in its Settings. Running more than one workbook? Give each one its own key in its own Google Cloud project. The details: What Google Maps costs.

Paste your day. Pin what stays. Reroute the rest.

This is Route Companion running on a sample business: Lakeside Pet Care, five sitters, 41 visits, real Madison streets, made-up names. A working miniature of the planner runs right here in your browser. Tap anything.

Start on the phone with Paste today's Daily Summary. You see the day exactly as Time To Pet booked it. Pin the visits that must stay, reroute the rest, then make the short list of changes in Time To Pet.

The real product lives in your own Google Sheet, reads the Daily Summary you paste from Time To Pet, and uses Google's road drive times. This demo estimates drive times and draws straight lines so it runs anywhere with no account.

Try the morning that breaks a schedule

Lakeside Pet CareRoute CompanionMon, Oct 5
Dashed lines are straight lines between stops. In the real product they follow real roads.
Who's working this week
Each cell shows the hours that person works that day. Tap any day to change them. Monday is today, so changing it replans the day.
Usual week
For staff who text you their hours instead of using Time To Pet. Set once, edit anytime. (Not interactive in the demo.)
Your scorecardSample numbers
This month so far
$1,980
▲ +5.3% vs Sep 1–2
Oct 1–2 · 64 billed visits
Clients who left stayed
1.2 years
median, finished lifespans
128 active · 37 have left
Gone quiet
3
● worth a call
well past their own usual gap
Requests turned away
6
● no sitter was free
last 90 days
Stands on 2 years of billed visits (26,940) and 1.1 years of planned days (15,530 visits).
2 client(s) cost more to serve than they paid
2 client(s) cost more to serve than they paidAcross 152 client(s): $344,600.00 in, $219,800.00 out in sitter time and driving, $124,800.00 left: 36% of revenue, $12.80 an hour.
Money kept, least first · last 12 months
Ravi Iyer (Mochi)
-$86.40
Paid $372, cost $458 · 52% of their time is driving
Bea Kowalski (Fig)
-$31.10
Paid $415, cost $446 · 44% of their time is driving
Paloma Westbrook (Peanut)
$38.20
Jordan Blake (Ziggy)
$64.90
Hannah Brooks (Moose)
$97.50
Marcus Bell (Zeke)
$121.80
and 146 more clients, every one listed in the report
Use it to A thin client is too far, too cheap, or too short for the trip; the driving share tells you which.
Measures What each client paid, minus what it cost in sitter time and driving to serve them, and which ones cost more than they paid. From Revenue Log against Visit Log minutes, drive minutes and miles (real where known, estimated otherwise), priced with the PayRate, PayModel and MileageRate on your Staff tab. Sitter cost only: not insurance, software, your own hours or tax.
3 client-service combo(s) running well past their own normal cadence
3 client-service combo(s) running well past their own normal cadenceEach client's services are judged against their own normal gap for that specific service, not one blended average across everything they book.
usual gapdays since their last visit
Marta Quinn (Rocco)30 min Dog Walk
3.7x normal
every 7 days
26 days since
Gil & Ana Torres (Juno)Puppy Drop-in
3.4x normal
every 3.5 days
12 days since
Sunita Rao (Chai)Cat Visit
2.9x normal
every 14 days
41 days since
Use it to Call them before they are gone.
Measures Clients whose usual rhythm has stopped: overdue by 2.5× their own normal gap. From Visit Log dates per client and service, where there are four or more separate visit dates (two visits give one gap, which is a coincidence, not a rhythm). Clients marked Former, or still booking any service, are never listed.
Busiest month: December. Quietest: February.
Your busiest month is December and your quietest is February.A swing of 64% between them. Based on 27,050 visits across 733 days of history: billed visits from your Time To Pet history plus planned days.
Across the year · visits per day against your own average
JFMAMJJASOND
above your average monthbelow
Your hardest weeks
Week 52, Dec 21 – Dec 27, 2025418 visits +62%
Week 48, Nov 23 – Nov 29, 2025377 visits +46%
If you charge a holiday surcharge, these weeks are where it belongs. If you don't, this is the evidence for introducing one.
Use it to Plan hiring, holidays and marketing around your real peaks, not your gut.
Measures Which months and weeks are busier or quieter than your own average, per day of data. From Billed visits from your Time To Pet history plus planned days: the Revenue Log up to its last billed day, the Visit Log for other days, each day counted once. Months are compared by visits per day, not raw count. A month your history starts or stops part way through is never named busiest or quietest.
There is work you are turning away
There is work you are turning awayThese slots came up short on at least three separate dates each, so they are a shape in your week rather than one difficult day. That is demand you already have and cannot serve.
2repeating gaps, where work was turned away
2repeating near-misses, arrived late
0times you chose to run late anyway
This answer and these three counts are from the Do I Need to Hire? window in the spreadsheet. On your phone, the report shows the same gaps as tables.
Where you are turning work away · last 90 days
Saturday early mornings, meds
4 date(s)
Tuesday mid-mornings
3 date(s)
Counted as capacity evidence: 7 unassigned visit(s). NOT counted: 10 caused by a rule or a Staff-tab entry (spacing minimum, skills, exclusions, familiarity) and 1 by missing client data. Those are fixed in Settings or on the tabs, not by hiring.
Use it to If the same day and time keeps appearing, that is the shift to hire for. If most gaps are rules, fix Settings instead.
Measures Visits you could not place for lack of hands, requests you turned away for lack of a sitter, and when both recur, over the period you choose, so last year’s solved problems stop arguing for a hire today. From The Unassigned Log (capacity reasons only) and the Client Requests Log (rejections marked ‘No sitter available’). Rule-caused refusals and other rejection reasons are shown but NOT counted.
One of 24 reports. Every one opens on your phone.
Sample numbers, for a business about a year after setting up Route Companion. The money and client figures come from up to two years of your exports (12 months per paste) from Time To Pet, the same day. So does Busy and Quiet Seasons, which adds your planned days as you go. Clients Gone Quiet and the hiring gaps build up as you plan real days.
Demo paused

Start with Paste today's Daily Summary. You see the day exactly as Time To Pet booked it. Pin the visits that must stay, reroute the rest, then make the short list of changes in Time To Pet.

The real product lives in your own Google Sheet, reads the Daily Summary you paste from Time To Pet, and uses Google's road drive times. This demo estimates drive times and draws straight lines so it runs anywhere with no account.

📌 Pin what stays
A pinned visit keeps its sitter through every reroute. Tap Pin all, then unpin the few you are happy to move.
Fewest changes, or best routes
Reroute: fewest changes only moves a visit off its Time To Pet sitter when that saves real driving. Reroute: best routes goes for the least driving and moves whatever it takes. Neither touches a pin.
Make the changes in Time To Pet
After a reroute you get the list of edits to make in Time To Pet, in plain words. Tick each one with Done. Skip keeps the Time To Pet sitter and replans the rest.
“Could not be scheduled”
Nothing is dropped without telling you. Tap Assign anyway and you get every sitter with the real cost of taking it (“22 min past the window”, “35 min past Simone’s hours”), and whoever you pick keeps it, marked as your call.
The day, hour by hour
One lane per sitter, so you can see what moved: an outlined block changed hands, a hatched one needs a decision. It is drawn for this demo; the real page shows each sitter's day as a list with times. Tap a block for its details.
Play the demo
Plays the main story on a loop. Tap anywhere to stop it and take over from that point.
Tap a visit's name
The map pin lights up and a sheet explains why the visit landed where it did: the timing rule, the note from Time To Pet, the drive.
Reports (More › Reports & Metrics in the real page)
Your scorecard first, then the reports. Each real report starts with what it measures and where the numbers come from, then what it found. The pictures here are drawn for the booth; the real reports show the same numbers as tables. Tap a report to open it.
The Shifts tab
Who's working this week and the hours each of them works. Tap any day to change the hours; change today and the routes rebuild against them.
Runs in your Google Sheet. One-time price.DIY Setup $599 · Concierge Setup $1,199 · Implementation $2,099. everjade.store