pay once. it is yours.
No subscription, no per sitter fee, no price rise next year. You are buying a file and the work of setting it up, and the difference between the tiers is how much of that work is yours.
same software, three ways to get it running
Every setup gets every feature. What changes is how much of the setup I do for you, and how close I stay while you start.
| Scroll sideways on a phone | DIY Setup$599You install it with the step-by-step guide. | Concierge Setup$1,199You do a short first part in your own Google account; I set up the rest and make sure it plans your days right. | Implementation$2,099Everything in Concierge, and I am with you on your first live morning and in your own channel for a week after. |
|---|---|---|---|
| You pay | Paid in full | Paid in full | $100 deposit, the rest when your build starts ($1,999 at full price) |
| Who installs it | You, with the step-by-step guide (read it before you buy) | You do the first part in your own Google account (45 minutes to an hour with the guide, or about an hour on a call with me); I do the rest | The same, starting with a one-hour setup call together |
| Your team, clients and visits brought in | You, from the Set up screen | I do | I do |
| Data check to zero errors | You, with Check My Data | I do | I do |
| Your everyday rules: arrival windows, spacing, drive times | You | I set them to how you work | I set them to how you work |
| Special rules: meds, skills, weekly hour limits, hike groups | You: meds, skills, weekly hour limits and group walk packs, from the Set up screen on the page | I set them for you | I set them for you |
| Tested against your real days | Not included | A look at your first plans | Your first live morning, with me on your channel |
| How you reach me | Intake form, then email (and the optional setup call) | Your own Pumble channel, from the day you buy until a week after go-live | |
| Go-live day | Not included | Not included | I am on your channel 8 a.m. to 2 p.m. Central while you run your first real day |
| Handover | The written guides | A recorded walkthrough of your own workbook | A recorded walkthrough of your own workbook |
Would you rather it was set up and checked before you first open it? Concierge. Would you also like a person on your channel while your team runs its first real morning, and for the week after? Implementation. Comfortable following a careful walkthrough for an afternoon? DIY, and move up later for the difference. If you like building things in Google Sheets, DIY is yours.
Every setup includes
The whole planner, the phone route page, the nightly Time To Pet backup import, a paste-in check of where a new request fits, all 24 reports, and every update I ship.
Move up any time
Start on DIY or Concierge and change your mind later: email me and I invoice the difference, while setup spots are open.
No subscription
One price, once. Google Maps runs on your own key and stays inside Google's free monthly allowance on its own, unless you set a budget.
DogCo members
20% off every setup: $479.20 · $959.20 · $1,679.20. It comes off the deposit and the extra Time To Pet account fees too.
Concierge is ready within 30 days of your intake form for launch orders; with Implementation you pick your first live morning from my calendar. You need Time To Pet and a Google account. Route Companion reads your Time To Pet data and never changes anything in your Time To Pet account. DIY has no refunds once you have the template, so try the demo first. Concierge and Implementation get a full refund (Implementation’s deposit included) until I start your build. Found a bug? I reply within two working days, and anything that stops it planning your day goes to the front of the line. Fixes reach you as updates you install from your spreadsheet.
Six quick questions, and I will tell you which setup fits.